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Warranty Information

Skytech Gaming guarantees that the PC will be free of any defect in material or workmanship for a period of one year for labor and one year for parts from the date of the original purchase.  Skytech Gaming has the sole discretion in determining whether a PC is covered under the warranty for labor and/or warranty for parts. Should the PC prove defective by reason of improper workmanship or material as reasonably determined by Skytech Gaming, Skytech Gaming agrees, at its option, to either repair or replace the PC free of charge, excluding any shipping or handling charges. Skytech Gaming is not responsible for any software or data installed on the PC that was not originally supplied by Skytech Gaming. This warranty does not cover software, external devices, accessories or other parts added to a system after the system is shipped from Skytech Gaming, or accessories or parts that are not installed in the Skytech Gaming factory. Monitors, keyboards, and mice that are included with the PC are covered under this warranty; all other monitors, keyboards, and mice are not covered. Any part that is repaired or replaced under this warranty will, itself, be warranted only for the remainder of the warranty period of the original product being repaired or replaced.

Return & Refund Policy

No return of merchandise will be accepted without first securing a Return Merchandise Authorization (“RMA”) number provided by Skytech Gaming. Buyer must submit evidence of purchase date, Order ID or Invoice Number, reason for return, exchange, or refund, and RMA number. At its sole discretion, Skytech Gaming may accept or deny Buyer’s claim for return, exchange, or damages. If accepted and if the goods have not been used and are in a resalable condition, Skytech gaming shall provide a refund within 30 days on new PCs; returns after the 31st day will be subject to a 15% restocking fee. No refund, credit, or exchange is allowed after 45 days from the date of the invoice on all PCs.  All PCs returned must have the RMA number prominently displayed on the shipping label. All products returned must be securely packed and delivered to Skytech Gaming in an undamaged condition. Skytech Gaming may refuse or reject returned merchandise for failure to follow the conditions set forth herein.