Gutzy Aiden x Skytech Gaming PC Giveaway!
Skytech is happy to announce our newest partnership with creator Gutzy Aiden! To highlight this partnership we’re giving away a brand new Skytech PC!
Intel i5 12400F
Nvidia RTX 4060 Ti 8GB
1TB NVME
B660 DDR4
16GB DDR4 3200MHZ
Windows 11 Home
600W GOLD Power Supply
802.11 ac
AMD Ryzen 7 7700X
AMD Radeon 7600
1TB NVME
B650
32GB DDR5 5200MHZ RGB
Windows 11 Home
600W GOLD Power Supply
802.11 ac
Intel i5 12400F
Nvidia RTX 4060
1TB NVME
B660 DDR4
16GB DDR4 3200MHZ
Windows 11 Home
600W GOLD Power Supply
802.11 ac
12 Month 0% APR Available!
RGB issues that keep you from customizing your gaming PC just the way you want can be frustrating. We’ll do our best to outline troubleshooting processes here that may get you back in control.
If you’re encountering issues with your PC’s RGB such as no color showing, no ability to change color, or other issues, read through the steps below and try them out. We hope they can help you resolve the issue.
The method of controlling your RGB will be different depending on what components are installed in your PC. If you don’t know which method of control your PC might be using, we’ll explain here how you may be able to tell which one it is.
If your PC uses software to control its RGB, it will likely use SignalRGB. Most of our PCs will have SignalRGB software installed for RGB control, so SignalRGB may already be on your computer. If so, try using it. If not, you can still install it and try using it. But it’s possible that the reason we did not install it is due to component incompatibility in SignalRGB, so it may not work.
Some PCs will be built with components that are not compatible with SignalRGB’s system. In these cases, we may use a different software, such as the one produced by the manufacturing company of the motherboard the PC has, or an external method of RGB control such as a case button or remote.
There may already be another program on your PC for controlling your RGB. Check the table in the Help with RGB Issues in Other RGB Software section, and see if you have any of the software listed in the table.
Alternatively, your PC may use a form of external control, such as a remote or a button on the case.
For a PC that uses any of the methods of control, one thing you’ll want to check if you’re not getting any RGB lights at all is whether you need to toggle the RGB control of your PC from having it attempt to use the case button to motherboard control, or vice-versa.
If there is an “LED” button and/or unmarked button between the LED and power button on the PC’s case, try pushing and holding each down for 5 seconds (individually). If the PC was set to try to use a method of control it wasn’t built for, switching the method of control to the one it was built for may resolve the issue.
Regardless of how your RGB system is controlled, you’re going to need to make sure it’s connected properly. The connections between RGB fans and your motherboard can unfortunately shake loose during the bumps of shipping, and this can cause issues like RGB colors displaying improperly, some parts of the chain failing to display RGB colors, or If the steps in the appropriate section above didn’t work for you, we also recommend reseating your RGB fans’ connections in your PC case, and here’s how to do that:
If the fans can spin while the PC is on, but some or all don’t light up:
If the fans are spinning, but the RGB is not on, you can try checking and changing some settings in BIOS.
For fans that have a header connected to the motherboard: If the fans do not spin or appear in BIOS, and you have checked everything is plugged in correctly by reseating the connections securely, then the issue may be a faulty fan controller. If you have a Skytech Gaming PC, contact our support team for help resolving this.
Some PCs do not use software to control their RGB, but rely instead on a case button, remote, or other external control method. You can test whether the case button is the cause of the issue by jumping the pins the case button is connected to on the controller. To do this:
If jumping these pins is able to light up your RGB fans and change their colors, then the issue is within the button itself. You may be able to resolve this by replacing the button itself, or the front panel of your PC’s case. If you have a Skytech Gaming PC under warranty, contact our support team for more help with this.
Before you install SignalRGB, you’ll need to uninstall all other RGB control software to prevent them from interfering. If you are having trouble with SignalRGB already, try uninstalling it, checking for and uninstalling any other RGB software (check our list in the Help with RGB Issues in Other RGB Software for some examples. Note that it is not an exhaustive list.), then reinstalling SingalRGB to see if this resolves the issue.
When setting up SignalRGB, you’ll need to specify the models of the components in your PC with RGB, such as the models of case fans you have. Not all fans will be compatible, but Signal can still work with some unlisted fans. When using unlisted fans with Signal RGB, we’ve had the most success selecting “Gamdias Aeolus” for the fan model.
Here’s a simple video from SignalRGB that explains how to get started with using it:
SignalRGB also has their own extensive and specific troubleshooting guide on their own website. We encourage you to check their resources out for RGB problems specific relating to using SignalRGB.
Some Skytech Gaming PCs will be built with components that are not compatible with SignalRGB’s system, but can still use a different software made by the PC’s motherboard manufacturer. In these cases, we use the motherboard manufacturer’s software.
If SignalRGB doesn’t work for you, instead you can try the RGB software made by your motherboard’s manufacturer. You can find the manufacturer of your PC’s motherboard by opening the Windows System Information app. To do this, open your start menu, and type “System Information” into the search bar. Open the app that this search should bring up. It should be a long text list.
Gigabyte | RGB Fusion 2.0 |
ASUS | ASUS Aura Sync module within Armoury Crate |
ASRock | Polychrome |
Biostar | VIVID LED DJ III |
MSI | Mystic Light RGB |
Contact the respective motherboard manufacturer’s support for help with their software.
If you have a Skytech Gaming PC, and you weren’t able to resolve your RGB issues on your own, please contact our customer support team, and we’ll be happy to do our best to help. It will make it easier for our support team to help you if your support agent is able to see clear and well-lit pictures of one of your case fans (with the PC turned off; like the one below), your fan controller (if applicable), and any other relevant components you may be experiencing RGB issues with.
Skytech Gaming is a system integrator that builds prebuilt and custom PCs for both gaming and creative work. We aim to offer the best experience and performance at every budget, from low-cost entry level machines to the latest bleeding edge, high-end showcase PCs.
If you would like more information about our PCs, or have any more questions about RGB issues in a Skytech Gaming PC, please contact Skytech Gaming’s customer support team at (888)370-8882 or [email protected]. Our agents will be happy to do their best to help as soon as they can!
Skytech is happy to announce our newest partnership with creator Gutzy Aiden! To highlight this partnership we’re giving away a brand new Skytech PC!
Enter this giveaway hosted by Toasty Bros & powered by Seasonic!
A no power PC issue can be devastating, whether you just got one or it’s an old friend. See if these steps can restore power to your system! A no power issue, whether in an old PC or how a new PC greets you upon arrival, is an intimidating problem.
Mon-Fri 9:00am-5:00pm Pacific Time
©2024 Skytech Gaming. 1620 S. Proforma Ave, Ontario, CA, USA, 91761
We use cookies to personalize your experience. By using our website you agree to our Privacy Policy and Terms & Conditions.