Customer Questions & Answers
QHi! I was wondering if I could add the hard drive from my last PC to this computer.Asked on July 23, 2023 11:11 amAnswer
Hello Sid, yes of course! -Chris
QI just ordered from best buy does the water cooling come set up or do i have to do it?Asked on July 16, 2023 10:14 amAnswer
Hello Mark, it comes ready to go, just unbox and play. -Chris
QWhat is the return policy for this PC if anything goes wrong?Asked on June 15, 2023 12:34 amAnswer
Hello Calian, we have a 30 day return policy if anything goes wrong. However, if nothing is wrong with the computer we do charge a 15% restocking fee. -Chris
QThe review this has says "Part lottery wasn’t bad", what does that mean? Do I have to worry about getting bad parts?Asked on June 13, 2023 4:16 pmAnswer
Hello William, since the brand varies on parts that customer meant "parts lottery" as in you don't know which brand you will receive. You have a one year warranty which includes parts and labor so if a part happens to become defective within that one year, we will replace it free of charge. -Chris
QI have purchased this PC and have had 0 issues with it, I love it!! I'm currently running 2 screens on the 3060TI and my GPU temps aren't bad. I'm wanting to run a 3rd screen but don't want to overload the 1 GPU. Would I be able to add another 3060TI to this build? Of course I'm going to upgrade my power supply as well.Asked on June 13, 2023 7:54 amAnswer
Hello Chris, you cannot run another 3060Ti unfortunately but you won't overload the GPU, that's why it has more ports. -Chris
QDoes adding or changing things like ram or storage void the warranty?Asked on June 12, 2023 1:11 pmAnswer
Hello Jude, it does not but the warranty won't cover those parts you add. -Chris
I am a software designer and Mod Developer…its perfect for what I need, I can run one development session with a separate render session and it’s smooth and responsive.
I can honestly say that this has to be the best purchase I have made when buying a pc. It’s fast, reliable, and an amazing product.
Michael H.Blaze II
All you need to do is take out the stuff in the case and plug and play…the build of the computer, it wasn’t half-assed and made with care. It was cabled beautifully.
Timothy LinArchangel 3.0
* Frame rates based on 1080p resolution with high graphical settings.
* 1GB = 1 billion bytes and 1TB = 1 trillion bytes; actual formatted capacity less.
* Product images used on this page are for illustrative purposes only and are not indicative of exact components used at the time of manufacture. Component make and models may vary from depictions of product in product images but will adhere to the specifications outlined in the product description. Particulars such as I/O or graphical ports may vary. Please contact us for more details.